USDA/Office of Customer Experience (OCX): CX Design Support Services
Looking for contract opportunity help?
APEX Accelerators are an official government contracting resource for small businesses. Find your local APEX Accelerator (opens in new window) for free government expertise related to contract opportunities.
APEX Accelerators are funded in part through a cooperative agreement with the Department of Defense.
The APEX Accelerators program was formerly known as the Procurement Technical Assistance Program (opens in new window) (PTAP).
General Information
- Contract Opportunity Type: Sources Sought (Updated)
- Updated Published Date: Oct 21, 2022 07:45 am EDT
- Original Published Date: Sep 30, 2022 11:18 am EDT
- Updated Response Date: Oct 31, 2022 12:00 pm EDT
- Original Response Date: Oct 19, 2022 12:00 pm EDT
- Inactive Policy: 15 days after response date
- Updated Inactive Date:
- Original Inactive Date:
- Initiative:
- None
Classification
- Original Set Aside:
- Product Service Code: DA01 - IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR)
- NAICS Code:
- 541512 - Computer Systems Design Services
- Place of Performance:
Description
** The RFI closing date has been extended through October 31, 2022, at 12:00 Noon EST. Government needs additional time to provide response to Q&A. It’s anticipated that the Q&A will be posted by October 19, 2022. A new RFI document has been added that also includes the updated October 31, 20022 at 12 Noon EST closing date**
-United States Department of Agriculture (USDA), The Office of Customer Experience (OCX): Design Support Services
-The purpose of this Statement of Work (SOW) is to create and make available CX Design Support Service Team(s) that will work across USDA as needed. The primary focus of this team will be to work with USDA stakeholders to put the customers at the center and make sure the customer’s needs are being implemented and infused when planning and implementing solutions (i.e. planning, operational, policy, technology).
-Attached is the Request for Information (RFI)
Attachments/Links
Contact Information
Contracting Office Address
- PROC OPERATIONS DIV-AMD (3144) 301 S. HOWES STREET, STE. 321
- FORT COLLINS , CO 80521
- USA
Primary Point of Contact
- Sean Jordan
- sean.jordan@usda.gov
- Phone Number 2026904358
Secondary Point of Contact
History
- Nov 15, 2022 11:56 pm ESTSources Sought (Updated)
- Oct 11, 2022 04:17 pm EDTSources Sought (Updated)
- Oct 07, 2022 11:25 am EDTSources Sought (Updated)
- Sep 30, 2022 11:18 am EDTSources Sought (Original)