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Unified Servicing and Data Solution (USDS) Solicitation

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General Information

  • Contract Opportunity Type: Combined Synopsis/Solicitation (Updated)
  • Updated Published Date: May 27, 2022 09:18 am EDT
  • Original Published Date: May 19, 2022 05:58 pm EDT
  • Updated Date Offers Due: Jul 19, 2022 02:00 pm EDT
  • Original Date Offers Due: Jul 19, 2022 02:00 pm EDT
  • Inactive Policy: Manual
  • Updated Inactive Date: May 01, 2023
  • Original Inactive Date: May 01, 2023
  • Initiative:
    • None

Classification

  • Original Set Aside:
  • Product Service Code: R710 - SUPPORT- MANAGEMENT: FINANCIAL
  • NAICS Code:
    • 522390 - Other Activities Related to Credit Intermediation
  • Place of Performance:
    USA

Description

The U.S Department of Education Office of Federal Student Aid (FSA) releases the attached Solicitation No. 91003122R0007 entitled Unified Servicing and Data Solution (USDS) seeking servicers to provide continued servicing capabilities for FSA’s student aid recipients. The resulting USDS contracts will replace the existing Title IV Additional Servicers (TIVAS) and Not-For-Profit (NFP) Servicers (collectively, Legacy Servicers) contracts and provide the following services: 
•    Complete Student Loan Servicing;
•    Student Loan Consolidation Origination and Disbursement;
•    Financial Reporting;
•    Processing of Specialty Claims (discharge, forgiveness, and cancellation); 
•    Complete Fulfillment;
•    Operational Reporting;
•    Compliance Monitoring; and
•    Data Integrations with other FSA Systems.

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Amendment 0001

This amendment 0001 is to correct the file error in attachment labeled "01 - Business Operations and Servicing Requirements Attachments.zip". The file was unable to be opened. It is deleted and replaced with the new file labeled "Corrected 01 - Business Operations and Servicing Requirements Attachments". No further changes are made to the solicitation.

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Amendment 0002

This amendment 0002 is to provide responses to inital questions recieved and update the solicitation as needed. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0002_05262022".

Contact Information

Contracting Office Address

  • 830 1ST ST, NE
  • WASHINGTON , DC 20002
  • USA

Primary Point of Contact

Secondary Point of Contact

History