Maintenance Service Contract for Genetic Analyzer
General Information
- Contract Opportunity Type: Special Notice (Original)
- Original Published Date: Feb 07, 2024 04:25 pm EST
- Original Response Date: Feb 16, 2024 12:30 am EST
- Inactive Policy: 15 days after response date
- Original Inactive Date: Mar 02, 2024
- Initiative:
- None
Classification
- Original Set Aside:
- Product Service Code: J066 - MAINT/REPAIR/REBUILD OF EQUIPMENT- INSTRUMENTS AND LABORATORY EQUIPMENT
- NAICS Code:
- 811210 - Electronic and Precision Equipment Repair and Maintenance
- Place of Performance: Silver Spring , MD 20910USA
Description
The United States Department Of Naval Medical Research Command (NMRC) intends to award a sole source contract to, Life Technologies Corporation., Carlsbad, CA 92008. This notice is not a request for competitive proposals however If interested Government shall consider all responses, Note: Authorized subcontractors must be certified and authorized to work on Original Equipment Mftr. Equipment.
1. Applied Biosystem, Model# 3500 Genetic Analyzer SN:23131-201, AB Assurance 1PM, QTY- 1EA.
2. Applied Biosystem, Model# 3500 Genetic Analyzer SN: 23131-201 Reinstatement, QTY- 1EA.
AB Assurance Maintenance Service Includes:
- Parts, labor and travel for remedial repair.
- No charge for planned maintenance visits. The number of planned maintenance visits is indicated in LT's quotation (A).
The annual planned maintenance (PM) visit is automatically opened and will be performed within the contract period.
Should you have an immediate need to request and/or schedule your PM, please contact our Instrument Care Center at 800-955-6288, option 3,1 or email them at InstrumentServices@Lifetech.com to schedule. This PM visit ensures optimal performance of your
instrument, often preventing major breakdowns before they happen.
- Guaranteed priority response time of 2 business days after receipt of a service call for instruments located in LT's Service Zones
(1 and Zone 2). If LT fails to arrive at the instrument location within (Zone 1 or Zone 2) within 2 business days for reasons other
than customer's failure to provide access to LT or causes beyond the reasonable control of LT, LT will provide customer a
service plan renewal credit in an amount equivalent to one day's pro-rated charge for each day LT's response is late. (See footnote
(B) for call time cut off, other details, and terms and conditions).
- Target response time of 3 business days for remedial repairs outside of Zones 1 and 2. LT will use reasonable efforts to respond
within 3 business days from receipt of a service call.
- Priority telephone and email access to instrument technical support.
- Telephone and email access to application technical support.
- Remote Monitoring and Dx Service, which provides for notification to customer of instrument failures or errors that are reported by
AB's Remote Monitoring software.
The award will be for 12 month period, POP/TBD.
The NAICS code for this action is 811210. This requirement will be procured under the guidelines of FAR Part 12 Commercial Items. NMRC requires that all contractors doing business with the Acquisition Office must be registered with the Systems For Award Management (SAM). No award can be made unless the vendor is registered in Systems For Award Management. For additional information and to register in SAM, please access the following website: http://www.sam.gov/. In order to register with the SAM and to be eligible to receive an award from this Acquisition Office, all offers must have a UEI number may be acquired free of charge by www.sam.gov.
Attachments/Links
Contact Information
Contracting Office Address
- BUILDING 500 ATTN 00C 503 ROBERT GRANT AVENUE
- SILVER SPRING , MD 20910-7500
- USA
Primary Point of Contact
- Deborah M. Sharpe
- deborah.m.sharpe2.civ@health.mil
- Phone Number 3013196471
Secondary Point of Contact
- LCDR Sarah Jenkins
- sarah.a.jenkins7.mil@health.mil
- Phone Number 3013197446
History
- Mar 02, 2024 11:55 pm ESTSpecial Notice (Original)