DISCLAIMER: THIS IS A SOURCES SOUGHT NOTICE. (BRAND NAME ONLY). THIS SYNOPSIS IS NOT A REQUEST FOR QUOTE, PROPOSAL, OR BID. This notice is not a solicitation as defined by FAR 2.101, therefore it shall not be construed as a commitment by the government to enter into a contract, nor does it restrict the government to an acquisition approach. All information contained in this Request for Information (RFI) is preliminary as well as subject to amendment and is in no way binding on the government. Information submitted in response to this notice is voluntary; the government will not pay for information requested nor will it compensate any respondent for any cost incurred in developing information provided to the government. The government is requesting that restrictive or proprietary markings not be used in response to this notice. If a solicitation is released, it will be synopsized in the Federal Contract Opportunities website or General Services Administration (GSA). It is the responsibility of the interested parties to monitor these sites for additional information pertaining to this RFI.
1. Title: Qmatic Orchestra 7 Upgrade
2. Purpose: The purpose of this RFI is to identify potential sources which will aid in defining the procurement strategy for example, set-aside, sole source, or unrestricted for a solicitation the VA intends on issuing shortly as follows:
The Michael E. DeBakey VA Medical Center (MEDVAMC) located in Houston; Texas has a requirement to upgrade the existing Qmatic system. Items listed below and in the attached Draft SOW.
Item #
Description/Part Number*
Qty
10115600
Orchestra 7 Platform
48
10115624
Journey Manager -standard
48
10115640
Counter
48
10115660
Reports
48
10115662
Operations Panel
48
10115644
Staff Notifications
48
10115680
Customer Notification
48
10115681
Voice Announcements
48
10115700
Delivered services
48
10115722
Surface editor
48
10115723
SAML/LDAP
48
10115643
Concierge
5
10115682
Media Display
1
10115683
Digital Signage
1
10115901
O7 Kiosk
1
10115902
O7 Printer
1
10115400
SW hub base license
1
10216100
Qmatic hub
1
10115403
SW hub media player license
1
10320150
Expressia 205 generic - english
12
10320104
Workstation KT2595 R2, 33 Buttons
12
Q30010100
Check-in Kiosk 22"- Floor stand
1
Q30020036
Kiosk 22" Floor install pack
1
Q30010112
Check-in Kiosk 10" - Table stand, integrated printer
1
Q30020046
10"/15"FloorTableWall mount Install pack
1
99900539
HDMI over Cat5 receiver/extender
2
99900546
Cat5e Cable - 300' Box
1
99900552
HDMI over Cat5 -Terminating Receiver
2
NS9090
Box of Ticket Roll Paper for Printer
2
99900013
4 - Port ethernet switch
1
10999112
Travel expenses
1
10999103
System Analyst
20
10999817
Project Management
7
10999127
Installation
16
10999818
Training
3
10115600
Orchestra 7 Platform
59
10115624
Journey Manager -standard
59
10115640
Counter
59
10115660
Reports
59
10115662
Operations Panel
59
10115644
Staff Notifications
59
10115680
Customer Notification
59
10115681
Voice Announcements
59
10115700
Delivered services
59
10115722
Surface editor
59
10115723
SAML/LDAP
59
10115643
Concierge
5
10115682
Media Display
2
10115683
Digital Signage
2
10115901
O7 Kiosk
2
10115902
O7 Printer
1
10115400
SW hub base license
1
10216100
Qmatic hub
1
10115403
SW hub media player license
1
Q30010100
Check-in Kiosk 22"- Floor stand
2
Q30020036
Kiosk 22" Floor install pack
2
Q30010112
Check-in Kiosk 10" - Table stand, integrated printer
1
Q30020046
10"/15"FloorTableWall mount Install pack
1
99900539
HDMI over Cat5 receiver/extender
2
99900546
Cat5e Cable - 300' Box
1
99900552
HDMI over Cat5 -Terminating Receiver
2
NS9090
Box of Ticket Roll Paper for Printer
2
99900013
4 - Port ethernet switch
1
10999112
Travel expenses
1
10999103
System Analyst
20
10999817
Project Management
7
10999127
Installation
16
10999818
Training
3
10999611
Care Orchestra 7 plus
1
10999841
Care Hardware Support
1
10999611
Care Orchestra 7 plus
1
10999841
Care Hardware Support
1
The contractor shall provide and ensure safe, secure, and careful handling of the patient samples and the reporting of results in accordance with established guidelines from the Department of Veterans Affairs Handbook 6500 and drafted statement of work.
THIS NOTICE IS NOT A REQUEST FOR COMPETITIVE PROPOSALS OR QUOTATIONS. A SOLICITATION WILL NOT BE POSTED.
Telephone requests will not be honored. No award will be made based on quotes or offers received in response to this notice. All responsible sources may identify their interest to meet this requirement to Robert (Dustan) Arabie by 4:00 pm (CST), Monday, April 14, 2025. Additionally, any response to this notice must show clear, compelling and convincing evidence that competition will be advantageous to the government by providing the following:
1.Business Size and Socio-Economic Status: (a) Indicate whether your business is large or small (b) If small, indicate if your firm qualifies as a small, emerging business, or small disadvantaged business (c) If disadvantaged, specify under which disadvantaged group and if your firm is certified under Section 8(a) of the Small Business Act (d) Indicate if your firm is a certified Hub zone firm (e) Indicate if your firm is a woman-owned or operated business (f) Indicate if your firm is a VIP verified Service-Disabled Veteran Owned Small Business (SDVOSB) or Veteran Owned Small Business (VOSB) (g) Include the DUNS number of your firm. (h) State whether your firm is registered with the System for Award Management (SAM) at www.sam.gov and/or the SBA VetCerts Registry at https://veterans.certify.sba.gov/. If not, please NOTE: any future solicitation could only be awarded to a contractor who is registered in SAM. To receive award based on VOSB or SDVOSB status you must be registered in the SBA VetCerts Registry.
2. Must be authorized vendor through OEM.
The intent of this notice is for informational purposes only. Interested parties may submit information for consideration by the government to: robert.arabie@va.gov no later than the response due date/time identified above.
All responses received by the closing date specified herein will be considered by the Government, any response to this notice must show clear and convincing evidence that the responding company can provide the same services by the required date. However, a determination by the Government to not compete is solely within the discretion of the Government.