Risk Management Agency IT Operations Support Bridge
Award Details
- Contract Award Date: Jul 29, 2022
- Contract Award Number: 12314422F0513
- Task/Delivery Order Number:
- Modification Number:
- Contractor Awarded Unique Entity ID:
General Information
- Contract Opportunity Type: Justification (Original)
- Original Published Date: Aug 08, 2022 01:54 pm EDT
- Inactive Policy: Manual
- Original Inactive Date: Oct 31, 2022
- Initiative:
- None
Classification
- Product Service Code: DA01 - IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR)
- NAICS Code:
- 541512 - Computer Systems Design Services
- Place of Performance: Washington , DC 20250USA
Description
The FPAC Business Center ISD provides Information Technology (IT) operations support for Risk Management Agency (RMA) cloud, on premise, and database infrastructure. Among other areas of responsibility, FPAC-BC operates and maintains IT applications and services supporting all Risk Management Agency (RMA) systems, including farm programs and farm loan program applications. Services include application and database operations, monitoring, vulnerability management, and application upgrades. Information Services Division (ISD) currently partners with USDA Digital Infrastructure Service Center (DISC), Amazon Web Services (AWS) cloud services, and Software as a Service (SaaS)-hosted solutions.
The purpose of this acquisition is to procure IT services supporting the daily operations of RMA’s IT application portfolio and its underlying infrastructure. The Contractor shall maximize IT system availability and connectivity, ensure all IT systems are secure and maintained, and meet end user connectivity and support needs. IT services will include:
• Configuration and Change Management
• IT Operations Administration
• Service Desk Support (1 month until Mahogany Integrated Project Team (IPT) is awarded)
• Infrastructure Management
• Systems Administration
Page 2 Version 03152021
• Data Center Management
• IT Asset Management
• Contract Management
Attachments/Links
Contact Information
Contracting Office Address
- PROC OPERATIONS DIV-AMD (3144) 301 S. HOWES STREET, STE. 321
- FORT COLLINS , CO 80521
- USA
Primary Point of Contact
- Eleanor Pontoriero
- eleanor.pontoriero@usda.gov
- Phone Number 9702955695
Secondary Point of Contact
History
- Oct 31, 2022 11:56 pm EDTJustification (Original)