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Request for information: Army Shared Services Enterprise Help Desk

General Information

  • Contract Opportunity Type: Special Notice (Original)
  • Original Published Date: Nov 22, 2024 03:10 pm EST
  • Original Response Date: Dec 31, 2024 11:59 pm EST
  • Inactive Policy: 15 days after response date
  • Original Inactive Date: Jan 15, 2025
  • Initiative:
    • None

Classification

  • Original Set Aside:
  • Product Service Code:
  • NAICS Code:
  • Place of Performance:
    Aberdeen Proving Ground , MD 21005
    USA

Description

US Army CECOM Army Shared Services Center seeks to gather information on existing and emerging tools for maximizing efficiencies in software help desk support. ASSC believes that industry partners may have innovative and groundbreaking tools and processes for help desk support that ASSC may be able to incorporate into its Tier 1 Enterprise help desk services. Please send all responses to:

Major Robert Wickham - robert.d.wickham4.mil@army.mil

Mr. John Harris - john.m.harris173.civ@army.mil

 

Contact Information

Contracting Office Address

  • DIV E HQ CECOM CONTRACTING CTR 6565 SURVEILLANCE LOOP
  • ABERDEEN PROVING GROU , MD 21005-1846
  • USA

Primary Point of Contact

Secondary Point of Contact

History

  • Jan 15, 2025 11:55 pm ESTSpecial Notice (Original)