Oracle Java Licenses
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General Information
- Contract Opportunity Type: Combined Synopsis/Solicitation (Updated)
- Updated Published Date: Oct 02, 2024 09:47 am EDT
- Original Published Date: Sep 30, 2024 07:10 am EDT
- Updated Date Offers Due: Oct 30, 2024 02:00 pm EDT
- Original Date Offers Due: Sep 30, 2024 02:00 pm EDT
- Inactive Policy: 15 days after date offers due
- Updated Inactive Date: Nov 14, 2024
- Original Inactive Date: Oct 15, 2024
- Initiative:
- None
Classification
- Original Set Aside:
- Product Service Code: DA10 - IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE
- NAICS Code:
- 541519 - Other Computer Related Services
- Place of Performance: Washington , DC 20410USA
Description
Exyend the due date until 10/30/2024.
HUD is requesting the support maintenance renewal of the Oracle and JAVA software licenses listed below, from aithorized resellers. Software maintenance shall include:
Program updates, fixes, security alerts and critical patch updates.
Tax, legal, and regulatory updates.
Upgrade scripts
Certification with most third-party products
Major product and technology releases including general maintenance
release, selected functionality releases and documentation updates.
Assistance with service twenty-four (24) hours per day seven (7) days perweek.
Access to Oracle MetaLink, eSupport portal, BID Portal, Skywire OnlineSupport Portal and ClearApp Support (24X7 web-based customer supportsystem) including the ability to log service requests online.
Non-technical customer service during normal business hours, normal business hours are Monday through Friday 8:00am 5:00pm EST.
Invites to free training or webinar conducted by Oracle when new upgrades or new features are available within the licensed application products.
Single point of contract for support escalations
Attachments/Links
Contact Information
Contracting Office Address
- 451 7TH STREET, SW
- WASHINGTON , DC 20410
- USA
Primary Point of Contact
- Dwayne E. Gist
- 86615723R00004.CCAP@hud.gov
- Phone Number 2024025617
Secondary Point of Contact
History
- Nov 14, 2024 11:55 pm ESTCombined Synopsis/Solicitation (Updated)
- Sep 30, 2024 10:10 pm EDTCombined Synopsis/Solicitation (Updated)
- Sep 30, 2024 07:10 am EDTCombined Synopsis/Solicitation (Original)