The KonTerra Group provides USAID with a robust menu of support services for the entire USAID workforce

The KonTerra Group provides USAID with a robust menu of support services for the entire USAID workforce, regardless of hiring mechanism, and their family members. These services seek to bolster their physical and mental well-being and help them maintain a healthy balance between their work and life responsibilities. Some of these initiatives are mandated by federal law or policy, while others are discretionary programs going beyond the minimum federal requirements. Combined together, the programs produce important organizational and employee outcomes, such as lower healthcare costs, increased productivity, improved recruitment and retention, reduced absenteeism and increased presenteeism, and enhanced employee engagement.